Can your Eco products be built on any surface – e.g. sloping ground?
Yes. The small ‘building footprint’ on each of our products means that there is minimal excavation and disruption to the natural environment. Flora and fauna can coexist uninhibited below each structure. The footings can also be counter-levered to allow for building on sloping surfaces.
Can your Eco products be taken down easily?
Yes. Our modular systems enable our Eco products to be disassembled and re-erected in a new location with minimal effort. Each canvas wall on the Eco Tent is a single panel of canvas. This offers great flexibility if a single panel is damaged and needs to be replaced or repaired. We supply spare canvas panels.
Do you provide any ancillary products such as power, water and waste management?
We recommend customers evaluate their own options available to them locally. Our Help Desk can advise on preferred options based on Australian conditions only.
Do your tents have problems with mold? What experience have your clients had?
Depending on the climate, the canvas will eventually attract some mold. All organic materials attract spores that are continually floating around in the air looking for the right conditions to set up home. However our canvas is impregnated during the manufacture process with a mold and mildew resistant solution and a water repellent agent. If mold appears, the treatment process is very simple, we supply canvas care instructions which will help you with this.
How do your Eco products stand up to weather conditions?
Our Eco tents have been tried and tested in most environments around the Globe for more than 10 years and are designed to remain in situ in all seasons. The structural framing elements are certified to meet the ‘Structural Performance’ requirements of the Building Code of Australia and are suitable for use up to and including Cyclonic Wind Region ‘D’. All components are made from the highest quality materials and all exterior components are UV stabilized for longevity.
How long do the Eco products last?
Our Eco products are manufactured to the highest quality for longevity. Individual parts can be replaced if required. Our steel comes with a 25 year guarantee and the canvas comes with a 5 year guarantee.
Do you provide a warranty period?
Yes, we have varied warranties for each component, ranging from 5 to 25 years. These are available on request.